So, Theresa May, our Prime Minister, wants to have a snap election. Quite how this will unite the party or catalyse the Brexit plans I do not know. I think the papers will have quite a field day.
I went to see Reg, the chap with one leg, for whom we do gardening. When we arrived he showed signs of bruising and he had evidently fallen out of bed the night before and was unable to get up. He tried to crawl to the phone but failed and as a result lay on the floor, having ‘given up’ For the period between the hours of 11 PM and 2 AM. Only when he eventually managed to reach the phone, did help come. Falling is a very common phenomenon among older people. They can have their faculties about them but they’re just not as steady as they were. By coincidence, he has ordered or someone had ordered an alarm system which he can either wear round his neck or on his wrist.
He was very keen to talk to us and invited us for tea afterwards. He says he had a good number of visitors but he does get lonely from time to time. He was married to his wife Lynne for 55 years and she died two years ago. He is not interested in hobbies because he has done so many and the only reason he would go out is to visit the graveyard where his wife is buried. He in his own words, “has a fag with Lynne” During our visit, the postman arrived with the kit alarm system and he has decided to leave it and wait for his son to come and fix it up.
He says that two years after his wife left he is now coming to terms with being on his own and he says that it is very nice to see Francoise and myself but then we will be gone and he will be lonely again. However, he does have two family members, is two sons, who live within about 3 miles so he’s in a much better position than many people who just have nobody. if this was Japan, the older people would be looked after but here the older people tend to be abandoned for various reasons. Anyway we took a cup of tea with him and time was going on and on. He talked about his time with a Metal Detector Club in Weston-super-Mare. He very much enjoyed this and still has two metal detectors which he will never use.
Anyway we had to leave him and he told us that making the garden nice had really cheered him up. That is the sort of response that makes our job worthwhile and makes us want to go the extra mile with the customer. I charged in less than I should have done but then hey we would like to give the service.
About the problem previously mentioned with the grumpy customer I am going to make it a rule that we sign off the job only in the presence of the customer so they can have a grumble at the time. It was difficult in this case because the person lived in Box, about 20 miles away, and they visit their parents only twice a week.
The Post Office delivered my new SIM card. I put it in and it seems to work. Not bad service from O2. They are efficient because every day a person is without the service they’re more likely to defect so it’s not entirely a matter of altruism.
We did a couple of hours gardening this morning. I had to move some paving stones to dig out some particularly enthusiastic weeds. There were eight paving stones and each had a living colony of ants underneath. It took them about a minute to disappear underground so I did my business, but the stones back as quickly as possible, and apologised to them for disturbing their home.
I called the Bristol Hospital Trust Trauma Team to ask a question about their format in preparation for the meeting next Wednesday during which I will discuss my new trauma website. It is not designed to traumatise people but to free them from trauma. (since taken down).